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Follow these Care Instructions for
Optimal Hair Extension Life


Care Instructions

Upon receiving your hair extensions, it is recommended that you shampoo and condition the extensions prior to installing them.


When washing your hair with extensions installed, first brush your hair thoroughly and soak with warm water. Do not flick your hair upside down as this causes the hair to knot, instead, wash your hair with it lying flat in its

natural direction.


Next, apply a sulfate free shampoo; making sure to account for longer and thicker hair which may require more product, gently massage through the hair from roots,  and rinse thoroughly. Repeat this step until you feel your hair is clean. There is no requirement to scrub the mid-lengths and ends as these will be cleansed sufficiently during the rinsing process. A sulfate free (salt free) shampoo is required to prevent stripping both your own hair and the extensions of its natural proteins and moisture. It is always recommended that the shampoo you use is as natural as possible or even one suitable for baby’s hair as highly fragranced regular shampoos are normally high in alcohol and sodium chloride, which can damage hair.


Conditioning your hair extensions is recommended every time you wash your hair. Please only apply conditioner to the middle and ends of your hair, do not apply to scalp or bonds (try to avoid the wefts or bonds as the conditioner could affect the glue by making it soft). Gently massage the conditioner into the hair, brush the conditioner through to the ends and leave for 5 – 10 minutes then rinse. Older hair extensions and some curly hair extensions can become dryer towards the end so to increase moisture we recommend using a deep conditioning mask (apply to ends of hair only), leave on for 5 – 20 minutes and rinse off with cool water. If need be, a leave-in conditioner can be applied afterwards.


After rinsing, squeeze excess water out of your hair and wrap a towel around your head, gently pat dry the hair with the towel to remove excess moisture from the hair but remember to avoid rubbing your scalp. Next, gently brush hair with a soft bristled or tangle teezer brush, starting at the ends and working your way up.

We do not recommend that you leave your hair to air dry if your natural hair is wavy or has any texture. We strongly recommend that you always blow dry and NEVER TIE UP HAIR WHEN WET. We recommend that all single strands are blow-dried before styling and that you use a low heat and soft bristle brush to dry the hair, starting from the ends and working your way up to the roots. If you are in a rush you can start the other way around by running the blow dryer on a cold temperature over the bonds first. By using a heat protectant on damp or dry hair you are providing your

natural hair and extensions with protection which will help to strengthen your hair, make it look fuller, and shinier. Once dry, you may style using hot rollers, wand curling iron, or flatiron but remember that your bonds are made out of glue so try to avoid this area with the heat. 


A good brush will not only keep your extensions safe from unnecessary breakage, snagging, and prevention from catching/pulling on your natural hair. It will also ensure you can replace them less frequently, as well as helping to keep your natural hair in good condition too. It is always better to use a large, soft-bristled brush. We recommend all clients use specialist hair extension brushes such as a Tangle Teezer, a large paddle brush or soft-bristled brush. When brushing, begin at the ends of the hair then move up to the middle, and finally move to the root area. Always try to brush your hair root at least three times a week and always after blow drying your hair - this prevents your natural hair from tangling with the extension hair. Before sleeping, gently tie your hair back or in a loose braid/twist and for extra protection, cover with a scarf to prevent tangling, knots, and pulling on the hair as you sleep.

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